When your body language tells the real story
Body language rarely lies. Many people believe that words form the core of communication. But is that really the case? Body language largely determines how...
Answer to
your questions
Frequently Asked Questions
Below are the most frequently asked questions per topic. Is your question not listed here or would you like more information? Please contact our Learning Consultants.
Personal advice
Training Advice
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If you’d like to take a look at one of our brochures, you can easily download the brochure on the website at the training course of your choice, or contact us by phone. We’ll then send you the brochure by email.
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All training courses and seminars are offered in Dutch. Upon request, we provide our training courses in English, Spanish, German, French, Italian and Chinese, mostly by native speaking trainers.
Registration procedure
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The dates of the training programs are listed on each training page, where you can sign up directly via a registration form. Of course, you can also register by phone. A YEARTH Learning Consultant will be happy to help you complete your registration. Just call +31 (0)88 – 200 8800.
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After your registration, we’ll assign you to a personal assistant. His or her name is listed on the confirmation mail that you’ll get. After registration you will receive a confirmation of the dates and times of the training course. Approximately 10 days prior the start of your training course you will receive all practical information you need, such as location and directions. The invoice is typically sent within a few days after registration and must be paid before the start of the training course.
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You can make a reservation without any strings attached. You can do this on the training page under the tab ‘Secure your spot’, or you can do so by calling us on +31 (0)88 – 200 8800. This reservation means that you’ve secured a spot for two weeks. If not finalized into a registration, this reservation expires automatically after two weeks, free of charge.
Cost
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No, all prices listed on this website exclude VAT. In some cases, a VAT exemption may be possible. If a VAT exemption applies, the investment amount will increase by 10%. Here you can find an explanation of why we charge this fee.
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For the use of the training location, lunch, coffee and tea we charge a fee of €50 per day. These costs are in addition to the costs of the training course itself.
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Yes, training materials are included in the costs.
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Overnight stays are not included. If desired, you can make your own overnight reservations at the hotel or conference center. We will be happy to assist you with this.
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After your registration, you will immediately receive confirmation of your participation with a link to the intake form. Within a few days the invoice will be sent. The payment term is 14 days and payment must be made before the start of the training course.
Practical questions
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Our training courses typically start at 9:30 a.m. and are finished around 5:00 p.m. We encourage you to check the respective training page for current information on dates and times.
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YEARTH Academy works with a maximum group size of 10 to 12 participants. For some training courses we deliberately put together a smaller group. This way we can offer the highest possible quality.
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There are several short breaks during the training course. The trainer closely monitors the energy level of the group and takes several short breaks during the day. Around noon you can enjoy a provided lunch.
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Depending on the training course, assignments may be given between training days for discussion at the next meeting.
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In exceptional cases you can reschedule a training course to a later date. You must submit your request in writing at least two weeks before the start of the training. The final decision on rescheduling a training course lies with YEARTH Academy. In case of rescheduling we will charge €125.
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Yes, you will receive an official YEARTH certificate of participation after a fully completed training course. This can be downloaded and automatically added to your LinkedIn page. If you still want to receive a paper certificate, just let us know; it will be sent to you by mail.
Locations
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The training courses take place at the YEARTH Campus in Naarden or at one of our training locations in the Netherlands and Belgium. If you wish, you can choose to stay there overnight. The locations are easily accessible by public transport as well as by car and have ample parking space. Coaching sessions can be held within your organization, at the YEARTH Campus in Naarden or at other YEARTH locations.
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YEARTH training courses are held at multiple locations in the Netherlands. The training locations are easily accessible both by public transport and by car.
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Yes, YEARTH training locations have ample parking. However, there may be additional costs involved.
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You’ll receive detailed information by email prior to the training course, including a link to easily navigate to the location.
Methodology
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We provide training courses in groups, but with a strong personal touch. Participants often experience similar challenges, but the background and solution differs for each person. The intake, hands-on approach, involvement of our trainers and our Online Learning Platform are experienced by participants as unique. Inspiration, insight, growth and personal development are key.
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We believe in learning by doing. Theory and practical assignments alternate. You can contribute and work out your own case studies. Depending on the training course, different working methods are used, such as discussions, simulations and role playing.
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Most definitely! According to previous participants, this is one of the strongest parts of our approach. We make sure the training course matches your learning objectives. Prior to the training course, you’ll fill out an intake or we schedule a phone call. Based on this intake and your learning objectives, we determine your personal goals, which the trainer then incorporates into the program.
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After attending a training course, YEARTH Academy offers a unique support program. Through our Online Learning Platform you get access to in-depth materials and assignments that help you put into practice everything that you’ve learned. Our Learning Consultants will be happy to tell you more about it.
Intake, group composition & trainers
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An online and/or telephone intake takes place prior to a training course. Based on your intake, we will place you in a group with participants with similar educational backgrounds and learning goals.
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YEARTH Academy works with a maximum group size of 10 to 12 participants. For some training courses we deliberately put together a smaller group. This way we can offer the highest possible quality.
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An online intake is conducted prior to a YEARTH training course. Based on the participant’s background, function and learning objectives, we put together the group. This way we ensure that participants are a match in terms of learning needs. Our training courses are given at college/university level.
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Unfortunately, because of the disruption this causes in the learning process and teamwork, this is not possible.
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A YEARTH trainer or coach has extensive practical experience in his or her specialization in addition to a solid trainer education. YEARTH Academy trainers are trained several times a year in the latest developments in the field of training. For experiences with our training courses or trainers, please check the “What others say…” tab on the relevant training page.
Incompany
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All training courses can also be held in-company. An in-company training course at YEARTH Academy is always tailored. This means that, based on the learning goals within your organization, we create customized programs. YEARTH Academy has its own Learning & Development department where we continuously work on learning programs in line with current topics. Need more information? Please contact us, we will gladly provide you with the right information via +31 (0)88 – 200 8800.
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We start with exploring the question, objectives and context after which we make a customized proposal, including theory, structure, trainer and planning. When finalized, we coordinate everything with the client and participant support.
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Yes. We work with customized programs that fit your culture, challenges and desired outcomes. We adapt case studies, language and methods of work to your organization.
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On average, our in-company groups consist of 8 to 12 participants. This allows room for interaction, putting knowledge into practice and personal attention. For larger groups, we make an appropriate proposal with multiple trainers or parallel groups.
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The training days can take place in you own work environment, at the YEARTH Campus or at an external training location. We always recommend an environment that supports peace, focus and quality of learning.
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It depends on the learning objectives. We provide one-day training courses, multi-day programs and longer courses with coaching, peer review and practical assignments. Together with you, we determine the most effective structure.
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All training courses are provided by experienced trainers with an expertise in the subject matter, and extensive practical experience. We always match a trainer to fit the theme, target group and desired dynamic.
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Yes, real-life situations are an important part of the training course. Case studies help participants recognize and identify situations, and bring depth. It makes it easier to directly apply what you’ve learned in your specific work environment.
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If needs change, we adapt the program accordingly. In-company is flexible and adapts with what’s needed to achieve the desired outcome.
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At the end of the program, we evaluate its scope, the results, and the learning experience. If desired, we also measure behavioral change and impact in the workplace. We summarize the results in a comprehensive report.
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Your investment for an in-company program depends on the duration, customization, group size, materials and location, etc. We’ll always send a transparent quote with clear specifications.
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Yes. Many organizations choose blended programs in which training courses, coaching, peer review and practical assignments reinforce each other.
