- Blogs
Consciously or unconsciously, we negotiate all day long. So do you. Far more often than you think. With clients, colleagues and at home. In every…
How do you live the life you envision? How do you avoid being lived by others? Personal leadership requires clarity about what you find important…
One reacts fiercely and takes a dominant stance. The other turns in on himself and waits. In challenging consultations or spirited conversations, this difference is…
Professionals who receive daily feedback feel more valued, develop faster and experience that targeted feedback actually helps them move forward. Yet recent research shows contradictory…
How do you retain customers in a market full of alternatives? Customer-focused organizations aim for one goal: provide an experience strong enough to trigger repeat…
The difference between “wanting” to do a task and “needing” to do a task often determines how much energy you have for it. Two theories…
Body language rarely lies. Many people believe that words form the core of communication. But is that really the case? Body language largely determines how…
Erik van Gend talks to people who know how to get the full potential out of themselves. What drives them? How do they manage to…
From a Gallup Organization survey study of 80,000 managers, Marcus Buckingham concluded one distinguishing characteristic of strong leaders: they play chess. Chess vs. checkers In…