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Training programs

General terms and conditions for our training programs. Please contact us at +31 88 200 8888 if you require further clarification.

Artice 1. NRTO

YEARTH Academy is a member of the Dutch Council for Training and Education (NRTO). The NRTO General Terms and Conditions apply. YEARTH complies with the NRTO Code of Conduct.

Article 2. Applicability of the terms

These terms and conditions apply to all agreements with YEARTH Academy relating to participation in or the provision of training programs and other forms of education or advisory services in the broadest sense, hereinafter referred to as “training programs.” Deviations from these terms are only binding if and to the extent confirmed in writing by YEARTH.

Article 3. Enrollment

Enrollments for a training program may be completed via the enrollment form, the website, by mail, or through written confirmation by YEARTH Academy to the client. By registering, the participant acknowledges and accepts the enrollment and payment terms as stated on the YEARTH Academy website or in YEARTH Academy brochures. These terms and explanations constitute the entire agreement. Any amendments or additions must be made in writing.

Enrollments are accepted by YEARTH Academy once confirmed in writing or digital. Such confirmation serves as proof of the enrollment. The agreement remains in effect from the time of enrollment until termination of access to the Online Learning Platform.

Article 4. Cancellation by the participant

Private participants who complete the payment themselves have a statutory 14 calendar day reflection time (right of withdrawal), commencing immediately after registration. Within this period, the participant may terminate the agreement without stating a reason by sending an email to info@yearth.nl. This right expires once the intake has been completed or a training session has been attended.

Cancellations prior to the start of the training program must be submitted by email to info@yearth.nl. There will be a fee for cancellation:
Up to 2 months before the original start date: 10% of training fees
Between 2 months and 1 month before the original start date: 20% of training fees
Between 1 month and 2 weeks before the original start date: 30% of training fees

At the participant’s request, the training program can be rescheduled by mutual agreement. There will be a fee for rescheduling:
More than 14 days before the original start date: €125 excluding VAT
Within 14 days before the original start date: €175 excluding VAT

If rescheduling has occurred and the participant subsequently cancels, cancellation fees will be calculated based on the date of the rescheduling request relative to the original start date.

A substitute participant may attend with prior approval from YEARTH Academy. A participant may terminate participation after commencement with immediate effect. In such case, 50% of the training fee plus the cost of attended training days will be charged, unless serious circumstances apply, as determined by YEARTH Academy.

Article 5. Cancellation by YEARTH Academy

YEARTH Academy reserves the right to cancel a training program or exclude a participant without stating reasons. In such cases, the client is entitled to a full refund, which will be processed within 10 business days to the original payment method. This right to a refund does not apply in cases of force majeure (see Article 12).

YEARTH Academy delivers the training program as described on the website at the time of registration. For quality improvement purposes, YEARTH reserves the right to modify training programs during the term.

Article 6. Suspension, Termination, and Dissolution

YEARTH Academy may refuse participation or suspend performance if the participant or client fails to meet payment obligations in a timely manner.

Refunds will only be granted in cases of early termination due to serious illness or force majeure circumstances. YEARTH Academy may request supporting documentation, such as a medical certificate. All related communication must be conducted via email.

Article 7. Prices

Participation fees and related costs are listed on the YEARTH website and in digital brochures. All prices are stated in euros and exclude VAT. Prices are binding unless otherwise agreed in writing. YEARTH Academy reserves the right to change prices at any time; however, confirmed registrations retain the agreed price. Typographical errors are reserved.

Article 8. Payment

Payment may be made by the participant or their employer. Payment method must be specified on the registration form. Payment must be made by the due date indicated on the invoice. Late payments incur interest of 3% per month as of the due date. If collection is outsourced, all associated costs, both judicial and extrajudicial, are the responsibility of the participant or client.

If the employer assumes payment responsibility by signing the registration form, the obligation transfers to the employer. If the employer fails to pay, the obligation reverts automatically to the participant.

Travel costs, personal expenses, and overnight accommodation costs are not included in the participant fee and must be paid directly upon departure.

Article 9. Intellectual Property

YEARTH Academy retains copyright on all training materials it provides or composes, excluding commercially available books. No material may be reproduced or disclosed without prior written consent. Models, techniques, tools, and software used in the training program remain the property of YEARTH Academy.

Article 10. Liability

YEARTH Academy will perform its services to the best of its knowledge and ability in accordance with NRTO standards. YEARTH Academy therefore warrants the proper quality of the performance of its services. YEARTH Academy undertakes to deliver the training to the best of its knowledge and ability. If the training program is provided on behalf of YEARTH Academy or by third parties, YEARTH Academy shall only be liable for the acts and/or omissions of such third party during the training program itself.

Liability is limited per event to the amount payable by the client or participant, with a series of related events considered one event. Claims must be submitted within one year of discovery.

YEARTH Academy is not liable for damages resulting from actions based on provided information unless caused by willful misconduct or gross negligence. YEARTH Academy is not liable for indirect damages, including consequential loss, lost profits, or business interruption.

Article 11. Limitation Period

All legal claims against YEARTH, including claims for damages, expire one year after arising.

Article 12. Force Majeure

12.1 Force majeure includes any circumstance beyond YEARTH’s control preventing performance, including but not limited to war, civil unrest, strikes, pandemics, outbreaks (for example COVID, SARS, Q Fever, BSE), extreme weather, transport disruptions such as strikes and/or public transportation not running (at all or in part) , fire, or other operational failures within the operations of YEARTH Academy or its suppliers.

12.2 YEARTH Academy is not obligated to perform under force majeure. If, as a result of force majeure, YEARTH Academy is unable to perform the agreement, the client shall be required to pay for the services performed by YEARTH Academy up to that point. Any costs arising from the rescheduling or postponement of YEARTH Academy’s obligations under this agreement due to force majeure shall be charged to the client as additional work.

12.3 The client is not entitled to terminate the agreement or claim damages due to force majeure.

Article 13. Governing Law and Jurisdiction

All agreements are governed exclusively by Dutch law. Disputes arising from agreements to which these terms and conditions apply, shall be submitted exclusively to the competent court in Utrecht.

Article 14. Complaints Procedure

YEARTH Academy strives to ensure the quality of its training programs. Complaints may be submitted via email to info@yearth.nl, addressed to Quality Control, Gooimeer 9, 1411 DD Naarden. Click here for more details.