Sometimes leadership requires difficult conversations. Informing someone that a promotion will not happen, explaining that a contract will not be renewed, or speaking with an employee returning from long-term illness. These situations require more than just words.
In the training program ‘Difficult Conversations & Absence Management’, you will learn how to conduct these conversations with both clarity and empathy. You will discover how to communicate a clear message while allowing space for emotions and maintaining professionalism.
You will gain insight into how the brain responds to bad news, learn how to handle emotional reactions, and develop the skills to remain calm and effective in challenging situations.
Who is this training for?
The training program ‘Difficult Conversations & Absence Management’ is designed for HR professionals and managers who regularly conduct sensitive or challenging conversations. The training is suitable for both experienced professionals who want to refine their conversation skills and for managers who want to prepare for this type of conversation.
What makes this training program unique
During the training program ‘Difficult Conversations & Absence Management’, you combine communication, psychology, and leadership to strengthen your effectiveness in difficult situations. Benefits of this one-day program:
- Communicate with more impact and empathy.
- Apply communication techniques directly in real-life situations.
- More structure and self-confidence in difficult conversation situations.
- The format offers space for practice, reflection, and personal feedback.
Results
After completing this training program, you will be able to deliver bad news clearly, carefully, and respectfully. You conduct absence conversations with empathy and professionalism. You understand emotional reactions and respond appropriately to resistance and tension. This will increase your effectiveness as a conversation partner in challenging situations.
“A YEARTH training program is defined by a powerful blend of inspiration, meaningful content, and real personal case studies. Our goal is to turn your training into an experience that drives the highest possible results.”
