Day 1
9:30 AM Start training day
- Using feedback as a catalyst for growth for yourself and your team.
- Understanding why giving feedback often feels easier than receiving it.
- The role of the instinctive brain: fight, flight, or avoidance when receiving feedback.
- Feedback versus feedforward and their impact on learning and development.
- Using the impact of feedforward on the dynamics within your team and organization.
- Communicating based on opportunities and possibilities rather than shortcomings.
- Different ways to apply feedforward strategically in your work.
- Formulating personal learning goals and action points for the upcoming period.
5:00 PM End of day