Clear, honest,
and impactful

9,2 / 10
Embleem beste opleider van Nederland
Give feedback that is clear, respectful, and goal-oriented.
Receive feedback without becoming defensive and with maximum learning impact.
Strengthen collaboration and performance through open communication.

Introduction

Giving and receiving feedback is essential for collaboration, growth, and results. At the same time, many professionals find this challenging. You want to be clear without causing harm, and honest while maintaining the relationship. As a result, feedback is often avoided, softened, or delivered too late.

In the training program ‘Feedback that works’, you will develop feedback skills that truly work in practice. You will learn how to give feedback that is clear, respectful, and goal-oriented. You will also discover how to handle difficult conversations without increasing tension and how to receive feedback openly, without becoming defensive. The two-day format allows for in-depth learning, practice, and reflection, so you can apply feedback more effectively and consistently in your daily work.

Who is this training for?

The ‘Feedback that works’ training program is designed for professionals who want to communicate more effectively, use feedback as a development tool, and be more confident in conversations with colleagues, employees, or partners.

What makes this two-day training program unique

During the ‘Feedback that works’ training program, you will work with realistic situations from your own practice. You will learn to give feedback in a natural and authentic way, without relying on tricks or fixed phrases, and apply it more effectively in your daily work. Benefits of this two-day program:

  • You develop both your feedback skills and your ability to reflect on your own behavior.
  • You will work with practical tools and receive personal feedback in a small group setting.
  • The two-day format allows for deeper learning, practice, and lasting behavioral change.

Results

After completing this training program, you can give feedback with greater calm, clarity, and confidence. You can communicate difficult messages without damaging the relationship. You receive feedback with more openness and self-reflection. You experience more ownership, stronger collaboration, and less underlying tension.

“A YEARTH training program is defined by a powerful blend of inspiration, meaningful content, and real personal case studies. Our goal is to turn your training into an experience that drives the highest possible results.”

Practical information

Duration
This training program is given over two days, with a two-week interval between sessions.
Training hours
From 9:30 AM to 5:00 PM.
Participants
Maximum of 10/12 participants.
Locations
Amsterdam, Brussels, Eindhoven, Online
Participation fee
€ 1.295,- excl. VAT
Language
This training program is provided in English. We also offer this training in Dutch.

Learning objectives

Day 1

9:30 AM Start training day

  • The role of feedback in collaboration and results within your work environment.
  • Why feedback is often avoided, and the cost it brings to you, the team, and the organization.
  • The distinction between judgment, interpretation, and fact in communication.
  • The basis of effective feedback: clear, concrete, and respectful.
  • Giving feedback based on observation and intention rather than assumptions.
  • The impact of timing, tone, and context on how your message is received.
  • Dealing with resistance and emotional reactions during feedback conversations.
  • Practicing with recognizable practical situations from your daily work.
  • Formulating personal learning goals and action points for the upcoming period.

5:00 PM End of training day

Day 2

9:30 AM Start training day

  • Feedback on the interim period and experiences gained.
  • Receiving feedback without defensiveness, rationalization, or withdrawal.
  • Dealing with criticism and complex feedback moments.
  • Feedback in tense or hierarchical relationships.
  • Setting boundaries and confronting while maintaining connection and respect.
  • Using feedback as a tool for continuous development and growth.
  • Integrating feedback into your daily communication and collaboration.
  • Evaluation of the training and development of a personalized, practice-oriented action plan.

5:00 PM End of training day

Your training program in 3 steps

  • Prior to the training program, we ask you to complete an online intake form. If you prefer to discuss your personal learning objectives in more detail, we’ll be more than happy to schedule a one-on-one intake call. Based on your learning objectives, background, and focus areas, we’ll match you with a training group with similar professionals. In this way, the training will be aligned with your situation and learning objectives.

  • The two-day training program ‘Feedback that works!’ is spread over the course of two weeks. Each training day combines inspiration, theory, and practical exercises. There will be a mix of plenary sessions, group assignments, and time for reflection. In this way, the skills you acquired can be put to use right away.

    In between the two training days, you’ll apply what you’ve learned in your daily work. During the second training day, you’ll discuss your experiences, insights, and results with the trainer and the group. Your training program ends with a personal evaluation and a clear plan of action for the future.

    About your trainer

    The training program is provided by an experienced trainer with extensive practical experience. Our trainers combine knowledge, analytical skills, and keen observations with a personal and positive approach. They confront you in a respectful manner, challenge you, and help you reach your full potential.

  • From the very first day of your training program, you’ll have access to the YEARTH Online Learning Platform. Here, you’ll find in-depth articles, assignments, and tools to help you put what you’ve learned into practice. You can choose where and when to study using the YEARTH app, your tablet, or computer. This allows you to get the most out of your training program and apply what you have learned in your daily practice in a sustainable way.

Your investment

My organization covers the costs

Participant fee € 1.295,
Facility fee € 50 per day € 100,
Total price excluding VAT € 1.395,

My organization is exempt from VAT

Participant fee € 1.295,
Surcharge 10% € 129,50
Facility fee € 50 per day € 100,
Total price excluding VAT € 1.524,50

I pay for the training course myself

Participant fee € 1.295,
Surcharge 10% € 129,50
Facility fee € 50 per day € 100,
Total price excluding VAT € 1.524,50

This is included in your investment:

  • Personal intake.
  • Syllabus and course materials.
  • The YEARTH certificate.
  • Year-long access to the Online Learning Platform.

VAT

The total investment excludes VAT. In some cases, a VAT exemption may be possible. In that case, the participation fee will increase by 10%. This can be beneficial for individuals and organizations that are not able to deduct VAT. Read more about VAT exemption.

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What others are saying...

Training program that I can definitely recommend to someone else. Clear explanations and nice that the choice of the group was coordinated with each other. The trainer helped me gain a deeper understanding. Super.

Anonymous

Training program was very good. Especially the trainer who could explain very well and also noticed what each participant needed.

Anonymous

The method of teaching appealed to me the most. The trainer’s respect, open communication and willingness to help and give tips on an individual level. The training program is definitely worth it!

Anonymous

In addition to the theory, I also learned how to apply what I learned into practice. I really liked the exercises and personal attention in this training program. Definitely recommended!

Anonymous

The calm, measured pace in which the theory was narrated really appealed to me. I go home feeling good and I learned a lot.

Anonymous

Small group, therefore much space for your own insight and development. Good balance between theory and practical exercises.

Anonymous

Very interesting training program with surprising perspectives and useful techniques. Very useful for the future. I would definitly recommend it.

Anonymous

It was very comfortable to attend this training program in a small group. The trainer personally adressed the situations with you.

Anonymous

Very inspiring training program by a nice trainer. Also very friendly, which made the sessions also very enjoyable. The small group made the program very intensive and interactive. Highly recommended.

Anonymous

Overall very good, trainer was knowledgeable and asked the right questions. There was space for both the individual and the group. There was a pleasant atmosphere.

Anonymous

An informative and, above all, fun course!
Advantages:
– Small group with participants of the same level
– Immediately applicable in practice
– Personalized to your personal situation

Anonymous

A good training program with a lot of personal attention. After the training program you have enough tools to apply what you’ve learned into practice.

Anonymous
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