Clear, honest,
and impactful

★ ★ ★ ★ ★

9,2 / 10

Give feedback that is clear, respectful, and goal-oriented.

Receive feedback without becoming defensive and with maximum learning impact.

Strengthen collaboration and performance through open communication.

Introduction

Giving and receiving feedback is essential for collaboration, growth, and results. At the same time, many professionals find this challenging. You want to be clear without causing harm, and honest while maintaining the relationship. As a result, feedback is often avoided, softened, or delivered too late.

In the training course ‘Feedback that works’, you will develop feedback skills that truly work in practice. You will learn how to give feedback that is clear, respectful, and goal-oriented. You will also discover how to handle difficult conversations without increasing tension and how to receive feedback openly, without becoming defensive. The two-day format allows for in-depth learning, practice, and reflection, so you can apply feedback more effectively and consistently in your daily work.

Who is this training for?

The ‘Feedback that works’ training course is designed for professionals who want to communicate more effectively, use feedback as a development tool, and be more confident in conversations with colleagues, employees, or partners.

What makes this two-day training course unique

During the ‘Feedback that works’ training course, you will work with realistic situations from your own practice. You will learn to give feedback in a natural and authentic way, without relying on tricks or fixed phrases, and apply it more effectively in your daily work. Benefits of this two-day program:

You develop both your feedback skills and your ability to reflect on your own behavior.
You receive personal feedback in a small group of 8 to 10 participants.
The two-day format allows for deeper learning, practice, and lasting behavioral change.

Results

After completing this training course, you will give feedback with greater calm, clarity, and confidence. You will be able to communicate difficult messages without damaging the relationship. You will receive feedback with more openness and self-reflection. You will experience more ownership, stronger collaboration, and less underlying tension.

Practical information

Duration: This training course is given over two days, with a two-week interval between sessions.
Training hours: From 9:30 AM to 5:00 PM
Participants: Maximum of 10/12 participants
Locations: Alkmaar, Amersfoort, Amsterdam, Apeldoorn, Arnhem, Breda, Den Bosch, Den Haag, Eindhoven, Groningen, Maastricht, Naarden, Rotterdam, Utrecht, Zwolle, Online
Participation fee: € 1.295,- excl. VAT

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Program

Day 1

9:30 AM Start of training course

The role of feedback in collaboration and results within your work environment.
Why feedback is often avoided, and the cost it brings to you, the team, and the organization.
The distinction between judgment, interpretation, and fact in communication.
The basis of effective feedback: clear, concrete, and respectful.
Giving feedback based on observation and intention rather than assumptions.
The impact of timing, tone, and context on how your message is received.
Dealing with resistance and emotional reactions during feedback conversations.
Practicing with recognizable practical situations from your daily work.
Formulating personal learning goals and action points for the upcoming period.

5:00 PM End of training course

Day 2

9:30 AM Start of training course

Feedback on the interim period and experiences gained.
Receiving feedback without defensiveness, rationalization, or withdrawal.
Dealing with criticism and complex feedback moments.
Feedback in tense or hierarchical relationships.
Setting boundaries and confronting while maintaining connection and respect.
Using feedback as a tool for continuous development and growth.
Integrating feedback into your daily communication and collaboration.
Evaluation of the training and drawing up a personal, practice-oriented action plan.

5:00 PM End of training course

Your training course in 3 steps

Prior to the training course, we ask you to complete an online intake form. If you prefer to discuss your personal learning objectives in more detail, we’ll be more than happy to schedule a one-on-one intake call. Based on your learning objectives, background, and focus areas, we’ll match you with a training group with similar professionals. This way, the training will be tailored to your situation and learning objectives.
The two-day training course ‘Feedback that works!’ is spread over two weeks. Each training day combines inspiration, theory, and practical exercises. There will be a mix of plenary sessions, group assignments, and time for reflection. This way, the skills you acquired can be put to use right away.

In between the two training days, you’ll apply what you’ve learned in your daily work. During the second training day, you’ll discuss your experiences, insights, and results with the trainer and the group. Your training course ends with a personal evaluation and a clear plan of action for the future.

About your trainer

The training course is delivered by an experienced trainer with extensive practical experience. Our trainers combine expertise, analytical ability, and sharp observational skills with a personal and positive approach. They offer respectful, direct feedback, challenge you to grow, and support you in getting the very best out of yourself.
From the very first day of your training course, you’ll have access to the YEARTH Online Learning Platform. Here, you’ll find in-depth articles, assignments, and tools to help you put what you’ve learned into practice. You can choose where and when to study using the YEARTH app, your tablet, or computer. This allows you to get the most out of your training course and apply what you have learned in your daily practice in a sustainable way.

Your investment

My organization covers the costs

Participant fee	€ 1.295,
Facility fee € 50 per day	€ 100,
Total price excluding VAT	€ 1.395,

My organization is exempt from VAT

Participant fee	€ 1.295,
Surcharge 10%	€ 129,50
Facility fee € 50 per day	€ 100,
Total price excluding VAT	€ 1.524,50

I pay for the training course myself

Participant fee	€ 1.295,
Surcharge 10%	€ 129,50
Facility fee € 50 per day	€ 100,
Total price excluding VAT	€ 1.524,50

This is included in your investment:

Personal intake.
Syllabus and course materials.
The YEARTH certificate.
Year-long access to the Online Learning Platform.

VAT

The total investment excludes VAT. In some cases, a VAT exemption may be possible. In that case, the participation fee will increase by 10%. This can be beneficial for individuals and organizations that are not able to deduct VAT. Read more about VAT exemption.